Privacy Policy

Beeches Medical Pty Ltd (ABN 99 698 889 459) is committed to protecting the privacy of individuals' personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and safeguard your personal information.

1. Collection of Personal Information

We may collect personal information that you provide directly to us, including through our website, email correspondence, or service engagements. This information may include:

• Full name and contact details (email address, phone number, business address)
• Professional credentials and practice information
• Correspondence and communications with us
• Any other information you choose to provide

We collect personal information only where it is reasonably necessary for our business functions and activities.

2. Use of Personal Information

We use personal information for the following purposes:

• To provide our services and respond to enquiries
• To communicate with you about our services, including service updates and administrative messages
• To comply with our legal and regulatory obligations
• To improve our website and service delivery

3. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

• With your consent
• To service providers who assist us in operating our business (e.g. IT support, payment processors)
• As required or authorised by law or regulatory authority
• To protect our rights, property, or safety, or that of others

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4. Data Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include secure storage, access controls, and encryption where appropriate.

5. Cookies and Website Data

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. You may configure your browser to reject cookies, but this may affect website functionality.

We may also collect non-personal information such as browser type, operating system, and pages visited for analytical purposes.

6. Access and Correction

You have the right to request access to the personal information we hold about you and to request correction of any inaccurate information. To make such a request, please contact us using the details below.

7. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us to discuss your concerns. We will investigate and respond within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

8. Contact Us

For any questions, access requests, or complaints regarding this privacy policy, please contact us:

• Email: [email protected]
• Entity: Beeches Medical Pty Ltd, ABN 99 698 889 459
• Registered: Victoria, Australia